Connect by JBRH Open Connect

Prospect

A prospect is an organisation or person Connect's research discovered, kept as a candidate record that is not yet a relationship. Discovery and contactability are separate on purpose: a prospect is stored the moment the organisation is identified, whether or not a usable public address for it has been found, and it never carries an address that was guessed.

Status
Available What this means
Audience
both
In the app
#/prospects
Last verified
Product version
6.3.2

Why the record exists before an address does#

The obvious design is to keep only prospects you can write to. Connect does not do that, and the reason is a failure it produces. A research pass that discards an organisation because its site did not expose a role mailbox in the first few pages throws away the good ones along with the unreachable ones, and leaves no trace that it did — so the list looks thin rather than wrong, and nobody investigates.

So the candidate record holds the organisation, and contactability is a second, separately answered question recorded beside it. A prospect can sit in the list marked as having no address found, which is a fact you can act on: somebody can look the business up, or a later research pass can. The alternative — inventing an address because the pattern usually holds — is never done.

The same separation runs through qualification. Whether an organisation fits what you sell is scored on evidence; whether you may contact it, on which channel, in its jurisdiction is a different verdict entirely. A perfect fit in a country requiring prior consent is qualified and unreachable, and the two verdicts appear side by side rather than being collapsed into one.

The word names two different things#

This is the confusion worth reading the page for. *Prospect* is both a record type and the first of the six lifecycle stages a person can be at. They are not the same object and they do not move together.

The candidate recordThe lifecycle stage
What it isA discovered organisation, from researchWhere one person's relationship has got to
Where it livesThe Prospects screen and the prospects sheetOn the person record, in the relationships screen
Created byA discovery run, or an uploaded listA person, or Connect proposing a move
Ends whenIt is qualified, contacted, or set asideThe relationship advances to *qualified*

So a human can be a *person at the prospect stage* without any candidate record existing — that is the normal case for somebody who wrote to you first — and a candidate record can exist for an organisation nobody has ever spoken to. Reading a count of one as a count of the other is how a pipeline review ends up arguing about numbers that were never measuring the same thing.

Three neighbours it is mistaken for#

A lead
Someone who expressed interest, captured from a conversation you were already having. The direction of travel is the difference: research found the prospect, the lead found you.
A company
An organisation you have a relationship with. A prospect may become one; until it does, keeping them apart is what stops a research list from polluting the records you actually rely on.
An opportunity
A deal with a value and a stage. A prospect has neither, and creating an opportunity for one you have not spoken to makes a pipeline number out of a search result.

Questions#

Does a prospect count as a relationship?

No. It is deliberately outside the relationship records until somebody or something promotes it, which is why prospect counts and people counts do not agree and are not supposed to.

Where does a prospect's information come from?

Public sources, with the source attached to each claim. A claim with no source is not carried forward, which is what makes a fit reason something you can check rather than something you have to believe.

Can I add prospects myself?

Yes — an uploaded list becomes candidate records the same way a discovery run's results do, and goes through the same qualification and contactability checks.